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Reviews

Andrea,
5.0

13.08.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a very good time when we stayed, it was a bit warm but we had a great time 😊

Eileen,
4.2

28.07.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very enjoyable stay staff very helpful with booking train tickets for Dublin also Sue and April in restaurant went above and beyond looking forward to going back in September 😁😁

Ciara,
5.0

28.07.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really enjoyed our stay here. Everything about our stay was perfect. The staff were so friendly, the food was amazing and rooms were immaculate. The hotel is in the centre of the town there is a shopping centre attached to it, great location. I would highly recommend this hotel we really enjoyed our stay. Can't wait for our next trip.

Patricia,
3.8

28.07.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The restaurant manager Louise was exceptional. Her expertise helpfulness and service and smile was a major help to our experience in Goodwins . The food and service were top class I wanted to do a review on your hotel website but couldn’t find a place to do it. So send her regards to us please.

Michelle,
4.0

25.07.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I have reduced my score for comfort of accommodation due to the heat in the room, it was extremely warm and although a fan was provided this simply circulated the warm air around the room and did very little to cool due to the size of the room in comparison to the size of the fan. Also the noise of the fan was a little annoying, in a 4* hotel I would of expected air con within the rooms. The beds were also a little on the hard side, but still provided a comfortable nights sleep. The size of the room was fabulous, plenty of room for a family. Location of hotel was great. I would stay again and would recommend.