Great location great service and staff food excellent
We had a 2night stay with family and friends. The service throughout our stay was amazing all the staff where so pleasant from the moment we checked in to the moment we checked out. Such a family friendly place kids received gift bags upon arrival. We where allowed to check in early as our room was ready this made things so much better, room was amazing can't fault one single thing about it. We enjoyed dinner both nights in the hops bar the staff in there were fantastic with the kids great atmosphere!! And breakfast in Goodwins was top class. Honestly I was a bit anxious about this trip after reading some poor reviews so I felt compelled to write a review so other families know that this was a fantastic experience for our group. Can't wait to book again.
Perfection from start to finish food highest standard ever. Staff were amazing. Only one slight issue was my husband was asked repeatedly to put on a mask walking around he kept having to repeat he is exempt due to health issues. I know the staff were only trying to be safe which was excellent just annoyed him a bit
We had another fantastic staycation in the d hotel this time we did 3 nights b&b and it was wonderful we always get the river view rooms as we just love sitting there looking out and kids love it . Staff were excellent and friendly all the time always a friendly hello we ate in hoops bar on nite one and it was a great meal and service.our highlight always is goodwins steakhouse and it didn’t disappoint food is amazing and service is outstanding especially Louise the manager she is so friendly and ready to have the laugh and super efficient.over all another fantastic stay would highly recommend
Only issue was no air conditioning in our room even doe we had a fan it was just to warm during the day to spend much time in the room but it was perfect at night as the temperature got a lot cooler! Everything els was perfect with the hotel. Will definitely be back