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Privacy Policy

The d Hotel, Drogheda

This statement relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. Some technical terms used in this statement are explained at the end of this page.

general statement

The d Hotel fully respects your right to privacy, and will not collect any personal information about you on this website without your clear permission. Any personal information, which you volunteer to Monogram Hotels, will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003.
collection and use of personal information

The d Hotel does not collect any personal data about you on this website, apart from information which you volunteer (for example through the booking process, by e-mailing us or by using our online feedback form). Any information, which you provide in this way, is not made available to any third parties, and is used by the d Hotel only in line with the purpose for which you provided it.
In operating our website we may collect and process the following data about you:

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase. Such contact details may be used to contact you to assist with your registration/transaction). Information you enter into our booking forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your enquiry/attempted transaction, even if you don't confirm the transaction. This may be used to send operational emails to enquire as to why the transaction was not completed. We will not use this data for any other purpose, we won't store it for longer than necessary and we won't share it with any other company. Our aim is simply to provide you with the highest level of service that we can.

collection and use of technical information

This website does not use cookies, apart from temporary "session" cookies which enable a visitor’s web browser to remember which pages on this website have already been visited. Visitors can use this website with no loss of functionality if cookies are disabled from the web browser.
Technical details in connection with visits to this website are logged by our internet service provider for our statistical purposes. No information is collected that could be used by us to identify website visitors. The technical details logged are confined to the following items:

• The IP address of the visitor's web server
• The top-level domain name used (for example .ie, .com, .org, .net)
• The previous website address from which the visitor reached us, including any search terms used
• Click stream data which shows the traffic of visitors around this web site (for example pages accessed and documents downloaded)

The type of web browser used by the website visitor

The d Hotel will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of the d Hotel never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law. The technical information will be used only by Monogram Hotels, and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of the Data Protection Acts, 1988 & 2003.
glossary of technical terms used:

web browser
The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Netscape Navigator and Opera.
ip address
The identifying details for your computer (or your internet company’s computer), expressed in "internet protocol" code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.
cookies
Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can "remember" you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.
Cookie Policy
Cancellation Policy

We require 72-hour notice from 14.00 GMT prior to arrival to cancel the reservation, Late cancellations or failure to arrive would result in a cancellation fee equal to one night’s accommodation.

Pre Paid bookings are non-cancellable or refundable

Tayto Park Tickets need to be pre-booked, Bookings cannot be transferred and no-shows will not be re-arranged. Tickets are limited for tayto park.
Tayto Park Packages are payable at time of booking, these packages are non refundable or transferable

Minimum age for check is 23 years of age. Photo ID may be requested
Health & Safety Info

Caring for our guests and employees is always our priority.

We have consistently maintained high standards of hygiene at the d Hotel, and we have implemented additional measures in response to Covid-19. These measures are in place to mitigate any potential risks and follow the recommended guidelines from health authorities and are under ongoing review.

As Covid-19 continues to impact the global community, we would like to keep you informed about the procedures and protocols we have introduced at the d Hotel Drogheda.

We have taken specific steps to ensure the safety and welfare of our valued customers, employees and suppliers.

Thank you for your continued support for the d Hotel.

Please find the link to Failte Ireland's Guildlines for reopening hotels - Click here

WHAT MEASURES HAVE BEEN IMPLEMENTED TO PROTECT YOUR STAFF AND GUESTS?
We take standards for hygiene and cleanliness very seriously and are proactively implementing additional hygiene procedures and precautions to ensure that the highest possible standards are upheld throughout the hotel.

We are committed to playing our part in trying to prevent Covid-19 from escalating. We ask that our guests do the same and follow healthcare and government guidelines regarding personal hygiene, respiratory etiquette and Covid-19.

We are putting the following procedures in place
Sufficient supply of hand sanitisers, gloves, masks, paper towels and disinfectant materials in all properties
Comprehensive employee communications policy to ensure reliable, up-to-date information is communicated to employees and to clarify procedures and policies around mitigating the risks associated with Covid-19
Posters in public bathrooms to inform of good hand hygiene, respiratory hygiene and cough etiquette
Additional tissues available in public areas
Additional cleaning of public areas and frequently touched surfaces (door handles / reception desk / elevator buttons) – using products which are effective in killing the virus
Property linen serviced through a reputable external company complying with all government guidelines
We have identified all common touch points and have implemented a thorough sanitisation of these points
Extra public area staff have been rostered to ensure regular sanitising of commonly touched surfaces
We are communicating relevant health authority guidelines on personal hygiene and travel arrangements to all employees
We have implemented full procedures for sanitising guestrooms including all touch points e.g. remote controls, handles, light switches
We are committed to providing the additional manpower required to implement best practice procedures
We ask that our customers do the same and follow the health authority and government guidelines regarding personal hygiene and Covid-19
We’ve re-organised our restaurant and bar areas to give more space between people
We are implementing screens on our reception desk
Contactless cards are preferred at payment points

WHAT ARE YOU DOING IF A GUEST OR STAFF MEMBER BECOME UNWELL?
Each team member has been fully briefed on how to approach guests that may be unwell or are self-isolating, and we remain in close daily contact with each team member to ensure they remain in good health. If employees or an immediate family member does not feel well, the order is to stay at home and clarify any medical condition before returning to work.

Should a guest present with any symptoms of or feel unwell during their stay, we kindly ask them to stay in their room and contact local health authorities, who will provide further instructions and assist with medical needs. We ask any guest who is feeling unwell to telephone Front Desk and inform them.

If a guest becomes unwell, we will liaise with them to get a list of their requirements e.g. meals, medical needs, extra linen, etc. All items requested by the guests (throughout self-isolation) will be left outside the door for the guest to take, whilst wearing a mask.

CONSIDER THE FOLLOWING ADVICE ON HOW TO PROTECT YOURSELF FROM COVID-19 INFECTION.
Wash hands properly and regularly
Before and after eating or drinking
After going to the toilet, nose blowing, sneezing or coughing
After cleaning procedures, handling waste and waste bins
After handling contaminated (dirty) items
Whenever hands become visibly dirty
If in contact with a sick person, especially those with respiratory symptoms
Cover mouth when coughing and sneezing:
Cover nose and mouth with disposable tissues – if you don’t have a tissue, cough or sneeze into your arm or sleeve (not hand)
Place used tissues into a sealed bin – wash your hands
Avoid touching your eyes, nose or mouth if your hands are not clean
Review travel guidance from your own country’s Department of Foreign Affairs and the Irish Department of Foreign Affairs

CAN I VISIT MY FRIEND WHO IS STAYING IN YOUR PROPERTY?
Following government guidelines, we can only allow residents to gain entry to our properties. Non-residents will not be able to visit or gain access to our properties at this time.

HOW ARE YOU ENSURING SOCIAL DISTANCING?
We have introduced a ‘no-touch’ housekeeping service, where guests can request a no service with linen to be left at their door. We also have strict measures in place across all of our public areas including bar, restaurant and lobby areas.

GUEST JOURNEY THROUGH OUR HOTEL

ARRIVAL
All touch point areas continuously sanitised using chemicals as recommended by our preferred supplier.
Clear floor & wall markings in the lobby to indicate correct measures for social distancing

CHECK-IN
Screens at our reception desk
Check-in process remains as contactless as physically possible, credit card pin pads sanitised after use
Key cards are sanitised after every use.

JOURNEY TO YOUR ROOM
We have sanitising stations on the ground floor, when entering the hotel, at reception and at the guest lifts
Guest Lift are single use, again adhering to social distancing procedures.

ENTERING YOUR BEDROOM
Bedroom doors including handles are sanitised after each departure so will be fully sanitised upon arrival.
All our bedrooms are cleaned to the highest standards but as part of our continued effort in the fight against covid-19 we will now focus on sanitising high touch points immediately following our usual deep clean as follows:

RESTAURANT & BAR
We will continue to work with HSE and Environmental Health Guidelines for food service in our restaurant.
We offer table service only whilst adhering to strict social distancing measures in place throughout our ground floor areas.

MEETING ROOM FACILITIES
We continue to offer meeting room facilities depending on the number of attendees, we will only offer meeting room space where social distancing measures can be properly adhered to.
All meeting room furniture will be properly sanitised after every use along with all counters & equipment. We will no longer have blotting pads/pens on tables to ensure a sanitised work area. These items will be available on request.
Staff will service meeting rooms during breaks but only when occupants have left the room.
Breaks including teas and coffee can be served in the room
We can also offer restaurant dining, but this must be pre-booked to ensure social distancing policies can be adhered to.

TIME TO SAY GOODBYE
We offer express check out service for a contactless check out, guests can also avail of an e-check out and all correspondence will be conducted over email on condition your booking is pre-paid online.

Stay Safe and Keep Well

The d Hotel Team

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Why Book With Us?

Save 15% With Us!

We offer the lowest price, no need to go elsewhere!
No Booking Fee

When you Book with Us!
Free Cancellation

Up to 72 hours before
Flexible Rates

Available when you book Direct